Terms of service

TERMS OF SERVICE

Last updated: October 2026

Welcome to Bloopi Toys Co. These Terms of Service govern your access to and use of our online store, website and services.

By visiting our website, browsing our products or placing an order, you agree to be bound by these Terms of Service.

Please read them carefully before using our website or making a purchase.

1. General Information

Bloopi Toys Co. is an online retail store operating in South Africa, specialising in toys, squishies, sensory products, novelty items and related products.

Throughout these Terms of Service, the words "we", "us" and "our" refer to Bloopi Toys Co.

The words "you", "your" and "customer" refer to anyone accessing our website or purchasing products from our store.

We reserve the right to update, change or replace any part of these Terms of Service by publishing updates on our website.

2. Eligibility to Use Our Website

By using our website, you confirm that:

You are at least 18 years old, or have permission from a parent or legal guardian to use our website.
You provide accurate and complete information when placing an order.
You use our website for lawful purposes only.
You do not use our website in any way that could damage, disrupt or interfere with its operation.

3. Products and Descriptions

We make every effort to ensure that product descriptions, photographs, images, colours and specifications displayed on our website are accurate.

However:

Actual product colours may vary slightly due to screen settings and lighting.
Product packaging and designs may occasionally differ from displayed images.
Minor variations may occur between product batches.
Product availability may change without prior notice.

We reserve the right to correct product descriptions, images or pricing errors.

Nothing in this section limits your rights where a product is materially different from its description or does not meet the requirements of South African consumer protection legislation.

4. Pricing and Payments

All prices displayed on our website are in South African Rand (ZAR), unless otherwise stated.

Prices are subject to change without prior notice. However, the price applicable to a confirmed order will be honoured, subject to applicable law and correction of genuine errors.

Payment must be successfully completed before an order is processed.

We may offer various payment methods through our available payment providers.

Bloopi Toys Co. does not store or have direct access to your full bank card details where payments are processed securely through third-party payment providers.

5. Orders and Order Acceptance

When you place an order through our website, you are submitting a purchase request.

An automated order confirmation does not necessarily mean that your order has been accepted or dispatched.

We reserve the right to decline or cancel an order in circumstances such as:

Products being unavailable.
Incorrect pricing or product information.
Suspected fraudulent transactions.
Payment authorisation being declined.
Errors in the ordering process.

If payment has already been received for an order that we cannot fulfil, an appropriate refund will be arranged in accordance with applicable law.

6. Shipping and Delivery

We currently offer delivery within South Africa only.

Delivery fees, estimated delivery times and shipping conditions are explained in our Shipping & Delivery Policy.

Delivery times are estimates and may be affected by courier delays, weather conditions, public holidays and other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information when placing an order.

7. Returns, Refunds and Exchanges

We want our customers to be satisfied with their purchases.

All returns, refunds and exchanges are handled in accordance with our Return and Refund Policy and applicable South African consumer protection legislation.

Nothing in these Terms of Service excludes or limits your rights under the Consumer Protection Act 68 of 2008 or the Electronic Communications and Transactions Act 25 of 2002.

8. Product Safety and Use

Our products should be used responsibly and in accordance with their intended purpose and any supplied product instructions or age recommendations.

Customers, parents and guardians are responsible for ensuring that products are appropriate for the intended user's age and use.

Please take note of product warnings, age restrictions and safety instructions displayed on product packaging or product descriptions.

Products intended for children should be used under appropriate adult supervision where required.

9. Promotions and Discounts

From time to time, Bloopi Toys Co. may offer promotional discounts, special offers, competitions or other marketing campaigns.

Unless otherwise stated:

Promotions are subject to availability.
Promotional offers may have specific terms and conditions.
Discounts cannot be exchanged for cash.
Promotional offers cannot be combined unless expressly permitted.

We reserve the right to correct genuine promotional errors and to amend or withdraw promotions where permitted by law.

10. Intellectual Property

All content displayed on our website, including:

Logos and branding.
Product photographs and images.
Written descriptions.
Website designs and graphics.
Marketing materials.

Belongs to Bloopi Toys Co. or is used with the relevant permission.

No content may be copied, reproduced, distributed or commercially used without prior written permission from the relevant rights holder.

11. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, including payment gateways and courier companies.

These services operate independently and may have their own terms, conditions and privacy policies.

Bloopi Toys Co. is not responsible for the content or independent privacy practices of external websites.

However, this does not exclude any responsibility we may have under applicable South African law.

12. Limitation of Liability

To the extent permitted by South African law, Bloopi Toys Co. shall not be responsible for indirect losses arising from the use of our website or services.

Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is prohibited by law, including liability relating to defective or unsafe products, negligence, fraud or any applicable consumer rights.

13. Privacy and Personal Information

We respect the privacy of our customers and are committed to protecting personal information.

Personal information collected through our website may include:

Names and surnames.
Contact details.
Billing and delivery addresses.
Order and transaction information.
Other information necessary to process and fulfil purchases.

Your personal information will be handled in accordance with our Privacy Policy and the Protection of Personal Information Act 4 of 2013 (POPIA).

14. Website Availability

We aim to keep our website available and operating smoothly.

However, we cannot guarantee uninterrupted access at all times.

Temporary interruptions may occur due to maintenance, technical issues, hosting problems or circumstances beyond our control.

We reserve the right to modify, suspend or discontinue any part of our website where reasonably necessary and permitted by law.

15. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

Any disputes arising from the use of our website or the purchase of our products will be dealt with in accordance with applicable South African legislation.

Customers retain all rights available to them under South African consumer protection laws.